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Contacting and Visiting the Embassy

The American Embassy is open at the following times:

American Citizen Services (ACS) and Non-Immigrant Visa (NIV) application processing are available by appointment only.  We are no longer able to offer walk-in hours. 

As always, we endeavor to provide all visitors to the Consular Section with efficient, courteous, and prompt service. You may reach the U.S. Embassy Consular Section at (680) 587-2920 ext. 2900. 

Please note the Consular Section is closed for U.S. and Palauan holidays.

Thank you.

Public telephone inquiries are answered between 7:30 am - 4:30 pm on business days. Recorded information is also available 24 hours per day on (680) 587-2920.

The Fax Number is (680) 587-2911. The volume of inquiries received prohibits responding to unsolicited correspondence.
Email the Embassy at:

Information Sheets, brochures and handouts on visas & procedures are available in racks in the waiting area of the U.S. Embassy.

We welcome your comments and suggestions.

Tel: (680) 587-2920
Fax: (680) 587-2911