Contacting and Visiting the Embassy
The American Embassy is open at the following times:
- Monday ~ Friday: 7:30 am - 4:30 pm
(Closed during U.S. and Palau Holidays)
American Citizen Services (ACS) and Non-Immigrant Visa (NIV) application processing are available by appointment only. We are no longer able to offer walk-in hours.
As always, we endeavor to provide all visitors to the Consular Section with efficient, courteous, and prompt service. You may reach the U.S. Embassy Consular Section at (680) 587-2920 ext. 2900.
Please note the Consular Section is closed for U.S. and Palauan holidays.
Public telephone inquiries are answered between 7:30 am - 4:30 pm on business days. Recorded information is also available 24 hours per day on (680) 587-2920.
The Fax Number is (680) 587-2911. The volume of inquiries received prohibits responding to unsolicited correspondence.
Email the Embassy at: firstname.lastname@example.org
Information Sheets, brochures and handouts on visas & procedures are available in racks in the waiting area of the U.S. Embassy.
We welcome your comments and suggestions.
Tel: (680) 587-2920
Fax: (680) 587-2911